SHIPPING POLICY

We are happy to arrange delivery service for any purchase of $700 or above, for detail delivery fee list, please click the above banner "Delivery Fee".

Morning deliveries will be made between 11am to 1pm and afternoon deliveries between 2pm to 7pm. A surcharge will be made if you wish to arrange delivery within a narrower time-period but specific time delivery cannot be guaranteed.

We do not deliver to outlying islands.

Delivery will be suspended and re-scheduled when a typhoon signal No.8 is hoisted or black rainstorm warning is in effect. Further rearrangement of the delivery service will be made.

Additional delivery charge will be made for re-delivery and if we have to make additional attempts due to incorrect or incomplete delivery particulars.

For same day or urgent orders, please call us by phone at 95408668 to confirm the order during our opening hours.

RETURN POLICY

Sorry, cancellation of orders not accepted. All products are non-exchangeable and non-refundable.

For bouquet, If the filling flowers or foliage pictured are unavailable, we will substitute with similar style and color but equal beauties.

Please note also, with all products come from nature, the colors shown in the picture may vary slightly from different suppliers. We will make all our effort to maintain the color tone and size of the flower arrangements.

For wreath and hanging garland, all the flowers and foliage are out of any water source, therefore they will dry naturally. Normally it will take few weeks to dried completely.

**In case of refund for special cases, only 95% of the total amount can be refundable.

PAYMENT METHOD

Payment can be made online using Visa, Master, Amex, PayPal and via bank deposit. 

You can deposit to our bank account and whatsapp deposit slip to us within 1 day upon confirmation of order.

 

The Hongkong and Shanghai Banking Corporation Limited

Bank code: 004

Account no: 033 605775 833

Full payment shall be paid upon confirmation of order. Delivery will be made only after payment is received. 

We reserve the right to change these conditions of sales at any time and without prior notice. In case of a dispute, we have the right to final decision.